QUBE’s Automotive Aftersales Reporting system is a unique automotive consultancy tool in the industry and pools all relevant data about a vehicle’s life cycle to enable clients to optimise their sales performance, vehicle retention and customer satisfaction, and to identify trends which may impact on future performance. Its functionality extends to commercial vehicles, including agricultural vehicles, and also motorbikes.
Aftersales
In an increasingly competitive environment Vehicle Manufacturers are facing demanding challenges. To succeed, it is vital that data covering the whole life of the vehicle is available to inform the decision-making process.
Here are just a few of the features of our life cycle system;
- Analysis of workshop and part sales by category
- Detailed reporting on back to back vehicle service retention over specified time periods
- Analysis of lapsed vehicles
- Workshop performance
- Next service and correct DVLA MOT dates
- National and local marketing interfaces
- Breakdown of mechanical and competitive part sales
- Campaign management and ROI
- Targeted customer and vehicle retention within territory
Main Benefits:
- Lapsed customer campaign resulting in revenue of over 1 million returning back into the clients network.
- Increased customer satisfaction and brand loyalty.
- Management of incentive programmes using sales out rather than traditional purchase.
- Accurate data for business planning purposes.
- Targeted marketing data within seconds.
- All your KPI’s in one understandable view.
- Stronger dealer network.